topic software updates in Android TV

software updates

SonyB1981 — Sun, 24 Mar 2019 17:59:17 GMT

Hi.. wonder if anyone can help.. I have a Sony bravia old 43w805c.. we recently moved into a new property and our TV hasnt been used in 5 months.. everything was ok, however today we were asked to perform a software update..for the past 3 hours we have has the spinning circle!! Any advice.. very frustrating as no use of TV

Re: software updates

gcac2828 — Mon, 25 Mar 2019 08:29:37 GMT

Someone will hopefully reply to your problem.

Meanwhile may I suggest in future disable Auto Update and manually download any OS updates direct from SONY and save to a USB stick. This is the way I do updates and Iv'e never had your problem.

Re: software updates

Vanilla_ — Tue, 26 Mar 2019 15:06:44 GMT

Hello SonyB1981,

I'm not sure how long exactly the update should take to be complete, but I'd suggest to give it more time and see how it goes. Maybe it needs a faster internet connection. Let us know if you still have the same screen by the end of the day.

Vanilla_