topic Rif.: 43XE8005 New OS Update...PROBLEMS in Android TV

43XE8005 New OS Update...PROBLEMS

gcac2828 — Sat, 02 Mar 2019 12:08:21 GMT

Recent OS Update v6.5830 problems on 43XE8005.

ATTACHMENT Photo shows green lines across screen. Switching to alternate channel returns screen to normal but the green lines appear again intermittently.

I have emailed Sony Support with Photo of screen and asking for previous OS download to install OS whilst they look into a BUG-FIX.

Rif.: 43XE8005 New OS Update...PROBLEMS

Marino.Manolo — Sat, 02 Mar 2019 12:36:01 GMT

After the update has you performed a factory reset? I ask you why it is suggested and can solve these kinds of problems.

Manolo

Rif.: 43XE8005 New OS Update...PROBLEMS

gcac2828 — Sat, 02 Mar 2019 15:49:09 GMT

Manolo .Thank you, your reply does make sense. I did not do factory reset
because it would delete 3 Android APK's I use daily but I can install them
again..
I will do that but will let Sony Support to reply first.

grahamwcrosby@gmail.com