topic Bravia sync and V6 box in Android TV

Bravia sync and V6 box

Docsmagic — Wed, 30 Jan 2019 20:56:58 GMT

Why does Bravia sync not detect the V6 CEC? Am I missing something?

Re: Bravia sync and V6 box

Sean_Mc — Fri, 01 Feb 2019 16:44:38 GMT

Hi there,

Welcome to the Sony Community.

So I can try to help, can you let me know the full model number of your TV?

Best wishes,

Sean Mc

Re: Bravia sync and V6 box

Docsmagic — Fri, 01 Feb 2019 16:56:36 GMT

Thanks for the reply.

It's the KD55AF8.

Many thanks

Re: Bravia sync and V6 box

EdwinaU — Fri, 01 Feb 2019 19:23:52 GMT

Hi there,

Thanks for getting back to us. We'll look into this and see what we can find out for you. Also, maybe another member will have some experiences to share.

Best wishes,

Re: Bravia sync and V6 box

Win_88 — Tue, 05 Feb 2019 12:27:22 GMT

Hi there,

There are a couple of steps that you can try:

1-Disable Bravia Sync on the TV (Settings - External inputs - BRAVIA Sync settings - BRAVIA Sync control - Off)

2-Disable CEC on the V6 box

3-Unplug the TV and the V6 box from the mains for a couple of minutes then plug them back in again.

4-Enable CEC on the Virgin box followed by Bravia Sync on the TV.

5-Go to BRAVIA Sync settings - BRAVIA Sync device list and check for the V6 box again.

Let us know how it goes!

Cheers,

Win_88