topic Re: pitanje in Android TV

pitanje

samkyh — Thu, 05 Jul 2018 11:02:14 GMT

pozdrav

imama problem sa svojim sony tv KDL-43W756C

kad ga upalim cesto se desi da nema slike neko vrijeme npr 10-30 minuta je crn displej. kad se ovo desi onda idem na tipku HOME na daljinskom upravljacu i odaberem youtube ali on ne reagira i mnoge druge aplikacije ne reagiraju a samo neke se pokrenu i imam sliku kad ih pokrenem. nakon 10-30 minuta dodje ton bez slike a onda ja na daljinskom upravljacu kliknem na tipku tv/analog i onda opet kliknem tipku tv i onda dobijem sliku i ton. tako se desava skoro svaki dan, a ako iskljucim tv iz napona i ostavim ga 5 minuta bez napona pa ga opet ukljucim u napon i pokrenem tv onda se tv pokrece sa logom androida i sve krece normalno i slika i ton dodju odmah.

mijenjao sam hdmi kabal, mijenjao sam opremu od iptv, prebacivao sam hdmi kabal u drugi utor ali nista nije pomoglo.

primijetio sam da je taj problem nastao nakon sto ste isporucili novu verziju software-a pa ne znam jeste li dobili jos povratnih informacija od korisnika sa slicnim problemima i zanima me sta je rjesenje.

Re: pitanje

royabrown — Fri, 06 Jul 2018 06:57:38 GMT

This forum is conducted in English.

Can you kindly repost in English? (Microsoft or Google Translate is your friend).

Re: pitanje

dutchice — Fri, 06 Jul 2018 13:08:19 GMT

Hi samkyh,

Try this:

go to Settings > Samba Interactive > Disable

Then go to Settings > Apps > Samba Service Manager > Clear Data and select Disable.

Restart the TV by holding the power button until the TV shuts down. Let’s wait and see if things will keep working as expected.

If not, then I suggest you do a Factory Data Reset on your TV.

Keep us posted!

Dutchice

Re: pitanje

samkyh — Sun, 11 Nov 2018 21:08:34 GMT

I have solved my problem, I removed the tv samba and now everything is doing great, thank you so much

Re: pitanje

dutchice — Sun, 11 Nov 2018 21:12:00 GMT

Give yourself a pat on the back! You earned it, and thank you very much for taking the time to respond back with your results.

Cheers,
Dutchice