topic Re: Update Nougat in Android TV

Update Nougat

Alundavies109 — Mon, 16 Apr 2018 21:34:34 GMT

After a 7.0 Nougat update i get getting a message on the screen "fatal error" what does this mean? How can I resolve the problem?.

Re: Update Nougat

jumpsuit — Tue, 17 Apr 2018 10:27:08 GMT

Hi @Alundavies109 and welcome to the Community

Which TV do you have?

Is that all the message says?

Can you provide a photo?

Its probably best resetting your TV to see if that clears the message.

Re: Update Nougat

Alundavies109 — Fri, 27 Apr 2018 20:59:35 GMT

What I did was, clear the cache files then hold down the on/off button for 5 seconds, it cleared the message "fatal error" without doing a complete factory reset