topic Rif.: Amazon APP problems in Android TV

Amazon APP problems

Tecdiver911 — Tue, 13 Feb 2018 10:30:34 GMT

I recently purchased a KD-43XE8077. Everything worked ok eccept the Amazon App. it would not connect cleanly. Either sound only, or frozen picture. It would only work properly once i had exited the app & restarted it. Following conversations with Sony in Cairo, their repair agents in uk & Currys Tec dept. i was advised to take the set beck for exchange. This i have done & the replacement set has the same problem! I have a full wifi signal on both 450GHz & 500GHz & have tried direct connection to the router via Ethernet cable but - the problem still exhists. All terrestial channels are ok, as are all other apps. The problem is only with Amazon.

Anyone else had the same problem? suggest a solution?

Rif.: Amazon APP problems

rooobb — Tue, 13 Feb 2018 12:14:27 GMT

Every android tv shares the same Amazon app that is poorly implemented. Workaround is the bone you already pointed out: start a video stop it and restart: it would than play smoothly. The app should be updated with a better one in the next firmware.

Rif.: Amazon APP problems

Tecdiver911 — Wed, 14 Feb 2018 10:03:09 GMT

Thanks Rooobb,

Let's just hope you are right! You are the first person to have come up with any form of explanation!

A dissapointing and frustrating start with my first Sony.

Tecdiver911