blue screen message

mickmm21 — Fri, 12 Jan 2018 17:19:50 GMT

This is my second new tv in a matter of a month and i have never had so many problems with a new tv its now coming up when we switch it on in the middle of the screen it says " This screen does not support HDCP try reconnecting your HDMI cable or use a different screen " what does this mean???????? i have tried to email sony help but i have had no help at all no replies so much for customer support i am getting rather frustrated at problems i am getting and if i cant get help i will get in touch with trading standards because its not fit for purpose we should not keep altering setting and unplugging things its disgusting for a supposedly top of the range tv A M MORRIS

Re: blue screen message

LightFoot — Fri, 12 Jan 2018 17:46:37 GMT

@mickmm21 wrote:
This is my second new tv in a matter of a month and i have never had so many problems with a new tv its now coming up when we switch it on in the middle of the screen it says " This screen does not support HDCP try reconnecting your HDMI cable or use a different screen " what does this mean???????? i have tried to email sony help but i have had no help at all no replies so much for customer support i am getting rather frustrated at problems i am getting and if i cant get help i will get in touch with trading standards because its not fit for purpose we should not keep altering setting and unplugging things its disgusting for a supposedly top of the range tv A M MORRIS

Hi @mickmm21. You don’t have Sky do you?

topic blue screen message in Android TV

blue screen message

Re: blue screen message