topic Re: Freeview Play Issues in Android TV

Freeview Play Issues

Rsimpson1987 — Mon, 01 Jan 2018 13:42:27 GMT

I have recently purchased a KX-49XE7002 Television. I have connected it to the internet and have downloaded all my channels.

When i want to access Freeview play, its states ''loading please wait'' Then nothing happens all the other apps work though at this time. i have looked at software update and it states the tv is fully updated at this time.

Could anybody please assist or advise

Kind Regards

Richard

Re: Freeview Play Issues

LightFoot — Mon, 01 Jan 2018 16:08:50 GMT

@Rsimpson1987 wrote:
I have recently purchased a KX-49XE7002 Television. I have connected it to the internet and have downloaded all my channels.

When i want to access Freeview play, its states ''loading please wait'' Then nothing happens all the other apps work though at this time. i have looked at software update and it states the tv is fully updated at this time.

Could anybody please assist or advise

Kind Regards

Richard

Hi @Rsimpson1987 Just in case you are not aware the KD-49XE7002 is not an Android TV. You may get a quicker response in https://community.sony.co.uk/t5/other-tvs/bd-p/tv_en_1

Re: Freeview Play Issues

Rsimpson1987 — Mon, 01 Jan 2018 17:09:09 GMT

Many Thanks