topic Re: Google play problem in Android TV

Google play problem

cootsie88 — Mon, 18 Dec 2017 19:19:57 GMT

Got first smart TV "KD49XE8004BU" and installed kodi, red bull TV, and a few other apps, all of a sudden I went to Google play and it says "NO INTERNET CONNECTION" kodi is still working it's just Google play, PS - Sorry if I've posted this in the wrong place 1st question

Re: Google play problem

Owen_G — Tue, 19 Dec 2017 17:09:29 GMT

Hi there,

Could you please let us know if you've updated to the latest firmware? If not - you can find the download here.

Please let us know if this helps.

Thanks,

Owen

Re: Google play problem

cootsie88 — Wed, 20 Dec 2017 18:39:58 GMT

Looked at your latest firmware version and that's the one I have installed on my TV so doesn't need firmware update, software updates were up to date too, this problem started appropriately after I'd downloaded Kodi so I uninstalled it, to no avail, think I'm going to have to phone Sony, don't know how good they are soon find out.

Re: Google play problem

cootsie88 — Thu, 28 Dec 2017 01:46:28 GMT

Re: Google play problem

cootsie88 — Thu, 28 Dec 2017 01:51:22 GMT

Fixed problem by disconnecting power source to TV for 10 seconds and restarting the TV and problem was gone, really don't know how that fixed it.