topic Re: Amazon Echo app in Android TV

Amazon Echo app

RutlandLiz — Sun, 15 Oct 2017 10:32:08 GMT

When will the Amazon Echo app be available in the UK? It's been in the US since July. Really want to be able to voice control the TV, and currently only really use the Echo for asking about the weather (typical Brit 😄)

Re: Amazon Echo app

jumpsuit — Sun, 15 Oct 2017 11:48:32 GMT

Hi @RutlandLiz and welcome to the Community

There's no official word yet, but as soon as I hear any news I will keep this thread updated.

Cheers

Re: Amazon Echo app

RutlandLiz — Sun, 15 Oct 2017 14:35:50 GMT

Thank you 😊

Re: Amazon Echo app

jumpsuit — Mon, 16 Oct 2017 07:49:02 GMT

You're welcome

Re: Amazon Echo app

jumpsuit — Fri, 10 Nov 2017 12:49:25 GMT

Hi @RutlandLiz

Some good news for you....

""From 10^th November, you’ll be able to use Alexa to control your Android TV from Sony."

Have a look at This

page for more details.

Re: Amazon Echo app

RutlandLiz — Sat, 11 Nov 2017 13:12:12 GMT

Thanks Jumpy - I've been sitting watching the home screen all morning with baited breath; nothing yet. Getting tired of the John Lewis monster. Do I need to reboot or anything?

Liz

Re: Amazon Echo app

jumpsuit — Tue, 14 Nov 2017 10:13:43 GMT

Hi @RutlandLiz

Apologies for the delay in replying/

Has it appeared in the home screen yet for you?

Also what model TV do you have?

(I found the monster ad very disappointing, particularly whoever was singing Golden Slumbers)

Re: Amazon Echo app

RutlandLiz — Tue, 14 Nov 2017 16:02:41 GMT

It's 55XD8599

It's ultra HD 4K.

If it isn't supported I will 😭😭😭

Re: Amazon Echo app

RutlandLiz — Tue, 14 Nov 2017 20:41:43 GMT

It looks like every [edited by moderator to remove profanity] XD and XE is supported except MINE. Why? Mine has the exact same menu as the rest? Are Amazon and Sony playing a joke on me because I'm quite possibly the only person in the UK who actually really really wants this app?

2016

XD70, XD75, XD80, SD80, XD83 and ZD9 Series
2017 Android TVs

XE80, XE83, XE85, XE90, XE93, XE94 and A1 Series

Re: Amazon Echo app

jumpsuit — Tue, 14 Nov 2017 19:53:02 GMT

Ouch!

Sorry to hear that @RutlandLiz 😞

Re: Amazon Echo app

Kuschelmonschter — Wed, 15 Nov 2017 06:19:52 GMT

It looks like every [edited by moderator to remove profanity] XD and XE is supported except MINE. Why?

You basically got screwed over. Early 2016 models like your XD85 build on the same HW platform as the 2015 models. So while the XD85 has the 2015 platform (just like the expensive XD93 and XD94), cheap XD70/XD80 3-4 months later received the new ATV2 platform. And the worst thing is that Sony announced the new platform for all the 2016 models. You can read more about it in my review.

I don't know how Sony wants to explain to customers why XD70/XD80 receives longer support and better features than a XD85. They probably just keep silent like they always do.

Re: Amazon Echo app

RutlandLiz — Wed, 15 Nov 2017 18:24:38 GMT

Thanks K, your review is great. Not for me though as one of the people that got sold a lemon 😖 We bought it end of last year (after Christmas 2016), so a long time after the model was replaced. We bought specifically it because we wanted a TV to last us the next 10 years (like our previous Bravia did), and assumed as it is 4K it was the latest model 😡 We're not wealthy so when we make a big investment like this we need it to last.

Will try writing to Sony, but presumably there's nothing they will do. Did masses of research too, but unfortunately your blog didn't show up on searches. Pretty annoyed that our future proof TV is anything but, and hugely disappointed in Sony as we've only had good experiences with their products in the past.

Would you be happy for me to share the link to your blog? I think Sony should be called out on this.

Many thanks, Liz

Re: Amazon Echo app

Kuschelmonschter — Thu, 16 Nov 2017 05:36:59 GMT

Would you be happy for me to share the link to your blog?

Yes please. Do so as much as you can!

I welcome everybody to use and spread the information.

Re: Amazon Echo app

First_Knight — Thu, 16 Nov 2017 23:22:44 GMT

Hi RutlandLiz,

Sorry to hear you feel you 'bought a lemon'. You are not alone.

I just got (in early Sept 2017) a KD43XE8396 from my 'local' store which has had to be 'factory data reset' three times already due to a 'buggy OS' or a knackered remote (or both?, eek!).

It is still not right but I hope it is just the remote causing the problems (1st set of batteries flat already). Perhaps the 'latest OS update - available since 25th Oct - will fix the issues (I hope so).

Even though my TV is an XE which SHOULD be 'newer' than yours, only XE83 models out of all recent models (including XD to A1E) do not get the 'bluetooth' part of the update, for some reason.

I doubt VERY much Sony will do anything (except promise much & deliver very little) about software glitches, 'new' tv's not being new at all, or what customers have to call 'misleading' info (about features or how 'good' they are at fixing issues with their products & services), rather than what they would like to call it. Just a look at reviews of their 'Music Centre App' - for Sony speaker systems (renamed, but just as crap) in the App Store, will give people a clue.

Unfortunately I only discovered that AFTER getting my new TV & Bluetooth portable Speaker. Apart from the TV, b/t speaker & my PS3, no other Sony product has ever let me down in 25+yrs (they also never needed any 'apps' or software to make them work or make them 'better' via updates either).

When will these tech companies learn that if something is not broke they should not be always trying to 'fix it'. Change for changes sake (profits more like) in 'device apps', is what is 'breaking' so many products.

Good luck

First_Knight