topic Re: Sony Bravia Input Menu in Android TV

Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 05:27:43 GMT

Last week I bought a Sony Bravia 55xd8005 hdr und tv,last night I noticed on the input screen a grey band about six inches deep going along the top of the screen,thing is its only on two of the inputs -ps4 and blue Ray and not on any other,they also go when device activated.Is this normal?Thanks

Re: Sony Bravia Input Menu

Jecht_Sin — Wed, 19 Jul 2017 09:01:13 GMT

Do you mean the Info banner showing the resolution and the HDMI port like in this thread? Similar to the one we get pressing the "i+" button? If so welcome to the club!!

Somehow it seems I made it disappearing. If it did, these are the changes most likely reponsible for a possible workaround:

Disable ClearAudio+ in the TV's Audio settings
Set Bitstream Dolby (or DTS) in the PS4
Switch the TV language to English, play a bit and then back to my language (Italian in my case).

Regarding 3. I'd like to know if your TV is in English already.

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 15:28:04 GMT

Not quite,my issue is a grey bar on the input menu that goes when device is activated,can't be the ps4 as in the other input its fine.

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 16:23:58 GMT

After being advised by Sony to do a master reset I have indeed singled it out to the ps4 connection,it only happens when HDR10 is activated on the tv,now I'm confused as to why it's doing this

Re: Sony Bravia Input Menu

Anonymous — Wed, 19 Jul 2017 20:41:59 GMT

Hi there

Have you enabled 'Enhanced Format' on the HDMI port?

What are the recommended settings and cables for watching HDR?

Your TV should automatically display HDR compatible content. However, to view HDR pictures at 18 Gbps:

Use a Premium High Speed HDMI cable for 18 Gbps.
Set HDMI signal format to Enhanced format.
1. Press the HOME button on the remote control.
2. Select Settings.
3. Select External inputs in the TV category.
4. Select HDMI signal format and set to Enhanced format.*

*This is mandatory to watch HDR content from HDMI devices.

If this is not it, can you post a photo of what you are meaning, as I am not too clear?

Cheers

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 22:30:18 GMT

Ok,I have set the enhanced option and was hoping this would fix it but alas it's still there,apologies for the poor pic,I have tried several cables,the current one is a high speed 4k cable.Hopefully you can just see the grey banner on the top mm

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 22:44:39 GMT

strangely it has now 're occurred on the hdmi3 input,been fine all night,now it's back,again apologies for substandard pic,blame my Kindle Fire

Re: Sony Bravia Input Menu

Anonymous — Wed, 19 Jul 2017 23:10:40 GMT

This to me seems like a HDMI cabling issue - I know you have stated you have swapped the cable. Can you try separating the HDMI cables as far away from the power cables as you can (i.e. dont bundle them up). Im more thinking of EM interference.

By the way, this bar can be completely disabled if you wish:

[HOME] > Settings > Channel Setup > Info Banner > OFF

Cheers

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 23:23:36 GMT

Tried that to,all my cables are loose,and for some reason when I switch settings on the info banner (left on right off) the display on the banner doesn't alter.Should have stayed with my plasma tv.However I do appreciate your help.

Re: Sony Bravia Input Menu

Mike-J-N — Wed, 19 Jul 2017 23:29:48 GMT

Exactly the same banner displayed off and on.Time for a refund?

Re: Sony Bravia Input Menu

Jecht_Sin — Thu, 20 Jul 2017 09:01:46 GMT

Mike-J-N wrote:
Not quite,my issue is a grey bar on the input menu that goes when device is activated,can't be the ps4 as in the other input its fine.

Looking at the screenshots it does seem a similar issue to the one I posted, though. Only that you get it constantly. Other people and I just get that same banner randomly for a couple of seconds every few hours. Some even a couple of times per hour. How frequent it is in your case? If you press the "i+" button in the remote does it go away?

Re: Sony Bravia Input Menu

Anonymous — Thu, 20 Jul 2017 10:38:08 GMT

@Mike-J-N wrote:

Exactly the same banner displayed off and on.Time for a refund?

Your latest photo - I dont suppose your PS4 is connected to an external audio device such as a soundbar or AV Receiver etc via ARC by any chance? If so, it is most likely that the external audio system cannot pass-through HDR signal and hence the issues - therefore connect the PS4 directly to the TV instead.

Re: Sony Bravia Input Menu

Mike-J-N — Thu, 20 Jul 2017 15:35:20 GMT

No,it's plugged directly into hdmi 2,the grey bar only appears when hdr is activated,the reason it shows up on the above pic is that I had previously activated hdr10 on the input that my theatre system was later plugged into,so I know what's causing the grey bar,I just don't know why.