https://community.sony.ee/t5/android-tv/sony-tv/m-p/2340931#M19873 <P>I updated my Sony TVs yesterday which was a big mistake as now it won't even change channels, I'm stuck on BBC 1 I've disconnected from mains and restart but stil no channel change. Now I'm going to try the reset in settings. Fingers crossed.</P> Thu, 15 Jun 2017 15:35:51 GMT Tonyfromkirkby 2017-06-15T15:35:51Z https://community.sony.ee/t5/android-tv/sony-tv/m-p/2340931#M19873 <P>I updated my Sony TVs yesterday which was a big mistake as now it won't even change channels, I'm stuck on BBC 1 I've disconnected from mains and restart but stil no channel change. Now I'm going to try the reset in settings. Fingers crossed.</P> Thu, 15 Jun 2017 15:35:51 GMT https://community.sony.ee/t5/android-tv/sony-tv/m-p/2340931#M19873 Tonyfromkirkby 2017-06-15T15:35:51Z https://community.sony.ee/t5/android-tv/sony-tv/m-p/2340942#M19876 <P>Hi there</P> <P>&nbsp;</P> <P>Factory reset instructions are:</P> <P><A href="https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/" target="_blank">https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/</A></P> <P>&nbsp;</P> <P>Let us know how you get on.</P> <P>&nbsp;</P> <P>Cheers</P> Thu, 15 Jun 2017 16:19:31 GMT https://community.sony.ee/t5/android-tv/sony-tv/m-p/2340942#M19876 Anonymous 2017-06-15T16:19:31Z