topic Re: X8509 picture issue? in Android TV

X8509 picture issue?

mifiddl — Tue, 02 May 2017 18:02:38 GMT

HI,

I have a 55X8509 set that I picked up last September time from Sony. I've spent some time adjusting picture settings but I have one big problem. When there is an image with high contrast, I get a 'halo' effect of 'smears' fading out from the bright to the dark. The picture is taken from a Blu Ray, but I get the same issue on any source.

Any thoughts on a setting I can tweak? Does anyone else get this?

cheers!

mike

Re: X8509 picture issue?

Anonymous — Wed, 03 May 2017 20:37:25 GMT

Hi there

I have an X8577 TV and do not get this. However the first couple of things to do is:

Ensure that you have the latest firmware installed - you should be on 3.865
Factory reset the TV - instructions HERE

You will need to re-setup the TV again after a factory reset, but give that ago - as its sometimes amazing that it works on many weird and wonderful issues.

Cheers

Re: X8509 picture issue?

mifiddl — Fri, 05 May 2017 07:02:50 GMT

HI Thanks...I have the latest software (and updated again last night!!)

I will spend some time at the weekend experimenting with settings, and trying a reset 🙂

If others have this set and do not get this, I guess that means I am edging toward having a faulty set? Can I contact Sony themselves via these forums if thats the case?

Cheers everyone!