topic Re: Problems with Android Audio in Android TV

Problems with Android Audio

chinoko1948 — Mon, 14 Nov 2016 23:58:29 GMT

Hi all Members, Having problems with Android Audio, when I select sound through my AV-Receiver I am unable to receive. When I select the sound via the Television speakers there is no problem the audio works properly. I was wondering if there is something in the Menu I should select ????? Hope any member can assist me with my peculiar fault, awaiting your response, thanking you kindly.

Regards :- J Williams

Re: Problems with Android Audio

Anonymous — Tue, 15 Nov 2016 00:08:11 GMT

Hi there

What brand/model AV Receiver do you have? Also which cable have you used to connect it to the TV (i.e. HDMI or Optical). If using HDMI, have you used the HDMI-ARC port on the TV and enabled Bravia Sync?

Cheers

Re: Problems with Android Audio

chinoko1948 — Tue, 15 Nov 2016 09:30:34 GMT

Hi Quinnicus, thanks for your response, forgot to inform what equipment I have, the Television is Ultra HD / 4K , Model :- KD-49X8307C, & the AV-Receiver is STR-DN 1040, both Sony machines. Appreciate very much you have answered my query.

Awaiting your response, thanking you Kindly.

Regards :- chinoko1948

Re: Problems with Android Audio

Anonymous — Wed, 16 Nov 2016 01:16:15 GMT

Hi there

Just to let you know, I havent forgotten - but its getting late now, so ill look into your issue tomorrow.

Cheers

Re: Problems with Android Audio

chinoko1948 — Wed, 16 Nov 2016 08:29:38 GMT

Hi Quinnicus, thanks for the info, reference my previous reply I forgot to inform you that I have two cables installed between my Television & my Receiver, I have an ARC cable & a Optical cable. I was thinking should I use Sony Cables rather than other cables ??????.

Hope to hear from you soon.

Regards :- chinoko1948

Re: Problems with Android Audio

Anonymous — Wed, 16 Nov 2016 12:17:09 GMT

Hi there

Without that extra information provided of the HDMI + Optical cable, it would be difficult. Simply remove the optical cable and it will work as intended Just ensure that the HDMI cable goes to the HDMI-ARC port on the TV.

ARC stands for "Audio Return Channel" - therefore audio is sent from the TV to the AV Receiver, but in other occasions, Video is passed through the AV Receiver back to the TV. Therefore the optical cable simply confuses the TV and AV Receiver as it doesnt know which cable to send audio through.

Give it a test and let me know.

Re: Problems with Android Audio

MiCal1967 — Wed, 16 Nov 2016 15:12:45 GMT

Hi @chinoko1948

Is your HDMI/ARC Enhanced Format Enabled?

Try setting to Standard.

Press the HOME button on the remote control.
Select Settings.
Select External inputs in the TV category.
Select HDMI signal format and set to Standard

I have an issue with an external DVB-T Tuner that when connected to HDMI as Enhanced Mode, then Sound is lost.

Re: Problems with Android Audio

chinoko1948 — Thu, 17 Nov 2016 16:41:02 GMT

Hi there, Thanks for the info, will carry out the change this Weekend coming, will let you know the result.

Once again thankyou.

chinoko1948

Re: Problems with Android Audio

chinoko1948 — Thu, 17 Nov 2016 16:43:38 GMT

Thanks for your comment, will try it out this Weekend & get back to you with the result.

Once again thanks.

chinoko1948

Re: Problems with Android Audio

chinoko1948 — Sun, 20 Nov 2016 18:35:21 GMT

Hi Mical1967, just to inform you I did what you requested me to do, but regretfully no luck. I removed the Optical Cable, went to settings & followed your instructions into the standard mode, did not do anything different.

Anyway thanks for your time.

Regards :- chinoko1948

Re: Problems with Android Audio

chinoko1948 — Sun, 20 Nov 2016 18:43:12 GMT

Hi Quinnicus, just to let you know I carried out your instructions, but regretfully nothing changed, I removed the Optical cable, went to settings & selected Standard Mode, still the same.

Anyway thanks for your time,

Regards:- chinoko1948

Re: Problems with Android Audio

MiCal1967 — Sun, 20 Nov 2016 19:16:35 GMT

Have you checked settings on STR manual?

https://docs.sony.com/release/STRDN1040.pdf

Check pages 29 and 86 and also 99, 100, 101

Re: Problems with Android Audio

Anonymous — Sun, 20 Nov 2016 22:22:02 GMT

@MiCal1967 - the point im making is that there should NOT be an optical cable from the TV to the AV Reciever, considering the AV Receiver and the TV can handle HDMI-ARC

@chinoko1948 - Did you remember to set the Speakers to "Audio System" when you removed the Optical cable?

Re: Problems with Android Audio

MiCal1967 — Mon, 21 Nov 2016 08:11:59 GMT

@Anonymous

Yes, this seems to be the right solution

Re: Problems with Android Audio

chinoko1948 — Tue, 22 Nov 2016 14:14:56 GMT

Hi MiCal1967, thanks for the response, will check all the info you have suggested next Weekend & will come back to you in due course, hope that will be OK.

Regards :- chinoko1948